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Suzuki Motorcycle India Private Limited offers 2 years or first 30,000kms for motorcycle produced in Gurgaon Plant and sold through its authorized dealers across India. |
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Condition of Warranty |
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The warranty coverage for products will be valid only if the following are availed & followed: |
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- All the 6 Free Services and 9 Paid Services as per given schedule
- Maintaining the service record given in the Owners manual dully signed by SMIPL authorized dealer for each of the 6 Free & 9 Paid Services availed.
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The claim for ex-change (or) repair of parts shall be considered only when: |
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Customer ensures that immediately upon the discovery of the defect he approaches the nearest SMIPL authorized dealer with the affected motorcycle. The expenses if any for bringing the affected motorcycle to SMIPL authorized dealer has to be borne by customer only
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Warranty claims in respect of proprietary items like Tyres, Tubes, Battery and Sparkplug are warranted by their respective manufacturers and shall be claimed on them directly by the customer as per their warranty terms and SMIPL shall not be liable in any manner to replace them. However SMIPL authorized dealer will give full assistance in taking up the claims with respective manufacturers
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SMIPL undertake no liability in the matter of consequential loss or damage caused due to the failure of parts. Delay, if any, for carrying out the repairs at SMIPL authorized dealer, shall not be a ground for extending the warranty period, nor shall it give any right to the customer for claiming any compensation for damages.
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| Limitation of Warranty |
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Warranty is not applicable to: |
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Normal maintenance operations such as Engine Tune-up, De-carbonizing, Carburetor cleaning, Wheels, Brakes and Clutch adjustments as well as any other normal adjustments
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Normal service wear and tear items (ie) Brake Shoes, Shims / Fasteners , Drive Chain , Sprockets , Clutch Plates, Race Bearing kit, Gaskets , Rubber Parts (or) Plastic components, Wheel Rims ( in case of misaligned or bent) , Element Air Cleaner, Oil filter and Electrical items like Bulb
- If the Suzuki Genuine Oil / Lubricants are not used or if they are not replaced at the recommended interval
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Use of non- genuine parts (or) accessories not approved by SMIPL which affects the performance and reliability of the motorcycle
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Premature wear of Engine parts such as Cylinder, Piston, Valves and Bearings due to adulteration of petrol/fuel
- If any of the free or paid service is not done as per schedule, the warranty tends to stand void
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Parts of the vehicle have been subjected to mis-use, accident and negligent treatment, use of bad quality parts which are not manufactured (or) not recommended for use by SMIPL on their motorcycles
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Parts of the motorcycle getting rusted or their plating or painting coming off due to atmospheric condition like Sea Breeze and Industrial Pollutions
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Parts repaired (or) replaced under this warranty are warranted only for the original warranty period of Suzuki Motorcycles
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Consumables like Engine oil, TFF Oil, Grease used for the warranty repair are not covered under the application of the warranty
- The company is not liable for any delay in servicing due to reasons beyond the control of company or any of SMIPL authorized dealer.
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